Confidentiality

I need to know a lot about you in order to effectively help you with your problem(s). You can rest assured I keep all information about my clients strictly confidential (as allowed by the law and including all restrictions). Absolutely NO information about you or your case will be released to anyone without your written authorization and consent. In addition, I do not get involved in litigation and ask you do not involve me in custody or domestic disputes. I, as your therapist, am interested in the welfare of the whole family. To provide the best possible service I regularly discuss my treatment approaches with other professionals who have special training and experience. The same laws of confidentiality that apply to any of your disclosures to me apply to my consultation with professionals regarding your case. The exceptions to confidentiality are; 1) where there is danger of physical harm to yourself or others, 2) when physical or sexual abuse, or neglect of a minor child or elderly person becomes known, 3) in legal cases where your clinical records are subpoenaed by the court, and 4) when choosing to use insurance, workman’s compensation, SSI or other resources, you must authorize me to disclose information necessary to process the paperwork.

Appointments

For maximum benefit, most clients schedule weekly or bi-weekly therapy sessions. I will arrange our appointments at your convenience and may end up coming to the office solely for you, therefore if you need to cancel an appointment please give me at least 24 hours notice. Failure to provide this notice generally means someone else is not able to use the appointment time reserved for you. You will be responsible for payment of the full appointment fee unless you experience circumstances both you and I define as an emergency. This will be determined on a case by case basis. Also, your appointments must end at the agreed upon time, even if you arrive late, so I have time to make notes and prepare for my next client. If we start late due to an error on my part you will still receive the full 50 minutes (or more) of session time.

Availability

I am typically able to return calls promptly but you can always expect a response within 24 hours. If I have not responded then assume I have not received your message and call again. I do not charge for brief telephone calls less than ten minutes. For longer calls I will be glad to schedule an actual phone session for therapy or consultation services. If you choose to contact me by email or text message, I cannot guarantee the response time. While I make an effort to be available after normal business hours, I do not provide emergency services. In the event of an emergency, please call the emergency room of your local hospital or 911.

Regarding Health Insurance

All health insurance policies are not the same. The amount of reimbursement you receive depends on the type and amount of coverage your policy provides. I will be happy to provide a receipt as necessary for self processing of insurance claims.  If you are using EAP benefits, please bring pre-authorization number with you to your first visit. 

On Fees

My fees are set in accordance with the usual and customary charges given my credentials and experience. Please make out your check before the session so that the entire time can be spent on therapeutic material. Please make your checks payable to "Julie Wells." If your check is returned as non-negotiable for any reason, you will be responsible for any and all banking fees I incur, and all subsequent payments will have to be made in cash. You are encouraged to discuss fees with me at any time.

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Contact me:
Julie Wells LCSW, CP, TEP
2641 Harbor Circle
Clearwater, FL 33759
Phone: (727) 688-5800
Fax: (727) 723-1219
journeywellness@aol.com
​SW9966

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Julie Wells LCSW, CP, TEP